I have a progressive, rare neuro-muscular disease . I can walk with great difficulty but largely need a wheelchair. I find breathing, walking, eating, defecating, urinating, sleeping, nightmarish. I can do virtually nothing without help.
Crossing the
threshold from health to illness/disability is a threshold from respect to
disrespect. No doubt about it after ten years of illness/disability I am under
siege by my service providers trying to ‘beat’ me into a ‘role’ I did not
chose. I have rebelled, and still rebel. It’s uncomfortable to agony of
existence.
having a difficult test in the UK
The role is
created/moulded by HSE service providers as well as Charity driven service
providers for their benefit. Well, they can try, but I’m not one for moulding.
I, for one have more professional expertise, achieved more, done more than any
of these managers.
Speaking in the EU Parliament Brussels
But I have
been forced to move from self – control, to powerlessness from employed to
workless, from sanity to insanity, from
intelligent adult to childhood again.
I am
expected to KNOW the rules of being sick and disabled. If the HSE or Charities gave you a booklet of
those rules and honestly told you what they expected (as opposed to the guff of
policies containing brilliant expositions about ‘client-centred working’,
listening to the client, working with, partnership with the
client – all lies, all gloss, all fake), it would read thus…
(Italicised my responses)
Introduction:
Welcome to the land of the failed bodies. You have failed to
stay well, failed to work, fail to earn your income, failed to look after
yourself. This failure now renders you at our mercy.
What we provide is out of the good will of the tax payer (who
resent paying taxes and the rich don’t) so we have to honour the well people
who don’t really want you here, alive. You are now a burden on the state…you
have failed.
This means we can only offer what we deem necessary. We
expect you to be grateful and joyous as we shore you up as a failed
citizen. You have, after all, plunged
this state into the economic mess it’s now in.
Anything you achieved before now does not matter. I care not
the good you did, or the skills you have. This is now all DEAD. It matters not.
Rules of your position.
Respect
Please note any worker allocated; you must respect. (well,
I’ll go with that 100%, I’m all for respect - It’s the definition of respect I
take issue with. It’s NOT about enduring every shit thrown at you by the worker
or manager. More anon.)
Manner and
presentation.
You must be courteous, not critical, Calm not irritated. You
must NOT complain about ANYTHING. You must NOT shout, lose your temper, get
angry, feel frustrated. You must be the perfect, long suffering ill/disabled
person. Even in dire pain, even in dire distress, even in dire frustration,
even in the face of abuse against you. You must be grateful.
Your illness/disability cannot be used as an excuse to
deviate from total, unconditional care of your worker. The ‘care’ you
are to offer THEM is regardless of their way of working, regardless of
deficiencies or lacking in skills, training or resources. As a person we now
control, because you have lost your power to control, we call the shots.
(Well this script has
gained strength in the climate of austerity. It is un-manageable when ill,
depressed, tired, isolated, trapped…and all things illness or disability can
bring. It is un-manageable when the service you need to live a bearable life is not
given. It is un-manageable when your
illness completely defeats you.)
Complaints.
You are NOT allowed to complain, regardless of any harm
danger or neglect you experience from us.
We
ARE allowed to complain about your behaviour.
All complaints will be investigated but be mindful that we
know how to deal with complaints and have legions of lawyers and barristers in
our complaints department. Furthermore we deal with complaints ‘in house’ so
you haven’t a hope in hell, of any objective, professional, independent investigation.
We have honed our defence skills. Just don’t even try complaining. You’ll get
no-where.
Oh and don’t go to politicians, we have them wrapped around
our little fingers and we can easily persuade them of our righteousness over
your complaints.
Multiple complaints will automatically be deemed ‘vexatious’
under our vexatious policies. Furthermore we will not inform you of the
vexatious procedures, and will deem you so without informing you or allowing
you any representation.
(This I know. Bitterly
fighting I have been deemed a vexatious complainer, a serial complainer. But I
have been vindicated. An ombudsman investigation upheld my complaint over being
called ‘a serial complainer’ I was cleared and the HSE were told to apologise
and clear up the mess. They’ve apologised but NOT cleared up the mess. )
Take some
examples:
Powered wheelchair provision.
You must
only ever accept, expect, second hand crap. You cannot expect either a proper
assessment of your needs or a decent new powered wheelchair.
These are
deliberately NOT provided as they will make you MORE powerful, which the system
does not want you to be. They cost money too, and you as a failed normal
person, have no rights to ‘decent, new’ wheelchairs.
The system
of the ‘well/normal’ has allocated you your role and position.
Imprisonment
of mobility is your role. And you are expected to accept this. You have no
rights.
Ha! Ha! We’ve not ratified the UN convention on
rights of disabled people (UNCRDP)….deliberately…Ha! ha! Don’t even try the
‘rights’ tack!
Yes...we do try the RIGHTS Track - OUR RIGHTS!
Yes...we do try the RIGHTS Track - OUR RIGHTS!
The fact
buses, trains and DART, aeroplanes, taxi’s,
still don’t ALLOW disabled people travel on equal terms as non-disabled
people matters not much to transport companies.
The fact the mobility grant and Transportation grant was slashed is not
viewed as a human rights violation. Even though ‘freedom of movement’ is a
legislated human right.
You have
your role, you see. If we provide, wonderful, if we don’t, tough shit, as a
‘failed’ walker/normal you can’t EXPECT equality of transport. You must go
through the hoops of our generosity to get anywhere.
As for
transport to hospital appointments; well, that’s your responsibility not ours.
Even if we have failed to provide public transport that accommodates your powered
wheelchair, you are responsible for getting to hospital. Even if on a meagre disability pension, you
cannot afford the 80 euro round trip to the 4 appointments per month, on average,
you are still responsible for getting there.
It doesn’t
seem to be noted if I get sicker by missing appointments; it’ll cost more to
the HSE budget!
Personal Assistants
The whole
ethos of providing a personal assistant (PA) is based on ‘generosity of
charity’. It is NOT based on trying to make your life equal to others, or
offering opportunities for full inclusion into life, work and enjoyment. We are NOT obliged to do that since…HA…we’ve
not ratified the UNCRDP.
You are NOT
in control of your PA service.
PA’s are
there to prevent further expenditure on hospital or other community budgets.
It’s a win-win for service providers, economically. This being so we
ill/disabled people in receipt of HSE or Charity PA’s have no rights about how
THEY work.
You are
continually reminded of this generosity and this being so; you fear the
generosity will be removed. So you fall into subservient silent role very
quickly.
·
You
don’t question, overly, practice (this is a complaint which you are not allowed
to do), you don’t ‘tell’ a PA what to do or how to do it…this is being too bossy
for the generosity on offer, too ‘powerful’.
·
If
your PA choses to spend 10 Minutes of your precious hour on her mobile phone
you cannot complain.
·
If
you find her engaged in a conversation over the garden wall with a neighbour
whilst ‘working’ for you, you cannot complain.
·
If
you find in the supermarket they’ve taken 10 minutes of your shopping
time to do their shopping you cannot complain.
The situation
is more perilous if your PA is a non-national. For complaints are then considered
potentially racist. I was angry with my (stand-in) Nigerian PA today and she
accused me of ‘treating her like a slave’; a remark that utterly horrified me. But is an effective additional weapon in the
continual ‘war’ between ill/disabled person and ‘generous’ ‘well/normal’
service providers. I found the 'slave' comment abhorrent. The fact she was black, Nigerian had nothing whatsoever to do with the situation. She was using MY precious allocated time to talk to her children! She was working.
Why was I
angry, because as I was looking for a lost purse, with money and credit card
and frantically trying to get out shopping in the hour she had to help me…she
was on her mobile talking to her children.
PA’s are not
allowed use a mobile phone at ‘work’ (but it’s not really work, its generosity
so she can do what she wants. I don’t pay for this directly).
I was
exhausted after Christmas. I can barely keep up and running around my bungalow
looking for my purse, on legs with muscle myopathy was a very, very difficult,
distressing task. I just could not do it and was distressed, close to tears.
But if I
complained…well I’m not allowed complain.
For any sign
of frustration, illness, tiredness that causes you to be irritable, grouchy, or
otherwise ‘shouty’ to your PA you are deemed ‘aggressive’. This can even be
‘upgraded to ‘violent’ at the whim of a PA or manager of PA.
Its
perception you have NO CONTROL over. And who is ultimately believed?
[NB I’ve
never been accused of being violent – but have been accused of being
‘aggressive’! Now I’m probably racist for shouting at my PA today. It’s utterly
exhausting defending yourself. ]
You have to
be in perfect, pleasant, nice mood endlessly (even in the face of poor or
shoddy work, or pain or exhaustion). You are NOT ALLOWED be sick. The strain of this ‘pretence’ is enormous.
If your PA
should cause you harm (whether deliberate or not) in any way, either sexual (a
case I have been told about) or damage to your person, a fall due to lack of
care…you are in a dire position. Do you, or do you NOT complain? Will the
service be removed as you’ve become a ‘complainer’? Yes, it will…and if removed the next PA is
cool to freezing in mood and relationship….for causing a mate ‘trouble’.
You cannot
just sack ‘em and hire another! There are serious ‘repercussions’ in
complaining about a ‘generosity’ service.
You have
questioned ‘generosity’, overstepped the subservient, controllable role. This
is a ‘dangerous’ client, who might ruin the reputation of the agency providing
the service or a PA’s job.
Conclusion.
Here lies
the awfulness of illness/disability in Ireland. You have no rights, you have no
say, you are not treated as ‘equal’. By definition as a client, or service user
you just are expected to put up with every bit of shit thrown your way.
The
HSE/Charitable mafia have ways of bending perception to demonise you if you
step out of ‘role’. You have no power and no-one, no-one, not even the press (owned
by mega rich government friends) or politicians (not in the job for your
benefit mate) or the few well-meaning
charities, who do try to respect you, will support you as they feel
forced to compromise and walk the other way in any dispute. Why? Because they
are largely government/HSE funded organisations. Who would bite the hands that
feed them?
NOW ask
where is the fighting disability ‘movement’ in Ireland? Oh we do, small groups, protest outside the Dail from time to time. Its always useless! But at least those of us who turn up are still fighting.
Largely, however, the disability 'movement' has been crushed by
the political and HSE /Charity mafia triad of oppression. There is now no ‘movement of disability resistance’. It’s exactly how they want it.
Where does
that leave me or my fellow disabled/sick brother or sister?